Refund policy
Returns:
Buyer may return any product which Seller stocks with no restocking charge if:
- It is in new condition, suitable for resale in its undamaged original packaging and with all its original parts.
- It has not been used, installed, modified, rebuilt, reconditioned, repaired, altered or damaged.
Buyer's surplus job returns, and those not meeting (1) and (2), above, will be evaluated on an individual basis after Buyer has contacted Seller's authorized representative for prior written permission. Special orders or non-stock items may be returned if the manufacturer will accept the return. Except for items Seller stocks which meet (1) and (2), above, credit memoranda issued for authorized returns shall be subject to the following deductions:
(a) cost of putting items in salable condition.
(b) transportation charges, if not prepaid.
(c) handling and restocking charges.
